Benefits & ROI

Do patients actually complete these assessments?

Completion rates and patient engagement data

High Completion Rates

94% of patients complete PreConsult assessments, with an average completion time of 8-12 minutes. Patients report that the assessment is easy to use, helps them prepare for their appointment, and makes them feel more engaged in their healthcare.

Key Patient Engagement Metrics

94%

Completion Rate

Patients who start the assessment complete it

10m

Average Time

Typical completion time for most assessments

89%

Patient Satisfaction

Would recommend PreConsult to others

92%

Feel Better Prepared

Report feeling more prepared for consultation

Why Patients Complete the Assessment

User-Friendly Design

Conversational interface
Natural chat-like experience, not a complex form
Mobile-friendly
Works perfectly on smartphones and tablets
Progress tracking
Clear indication of how far through they are
Save and resume
Can pause and return later if needed

Clear Patient Benefits

Better appointment preparation
Organize thoughts and concerns beforehand
More focused consultation
GP can spend time on examination, not history
Feel heard and understood
Comprehensive documentation of their concerns
Complete at convenience
Do it at home before the appointment

What Patients Say

"I loved being able to think through my symptoms properly before the appointment. The doctor already knew everything when I arrived, so we could focus on what to do about it."

— Sarah M., Patient

"Much better than filling out paper forms in the waiting room. I could do this on my phone the night before, and it helped me remember all the details I wanted to mention."

— James T., Patient

"The questions were really helpful for organizing my thoughts. I felt like the doctor understood my situation better because I'd documented everything properly."

— Linda K., Patient

"Simple and quick. Took me about 10 minutes, and it made my appointment so much more productive. The doctor had time to really discuss treatment options."

— Michael R., Patient

Completion Across Demographics

Patient Group	Completion Rate	Average Time	Satisfaction
18-35 years Digital natives	97%	8 minutes	93%
36-55 years Working professionals	95%	10 minutes	91%
56-70 years Pre-retirement/early retirement	92%	12 minutes	88%
70+ years Seniors	87%	15 minutes	85%

Note: Even among seniors (70+), completion rates remain high at 87%, demonstrating that the interface is accessible across all age groups. We provide phone support for patients who need assistance.

Maximizing Patient Completion

Best Practices for Practices

Send assessment link 24-48 hours before appointment
Include brief explanation of benefits in appointment reminder
Offer phone support for patients who need help
Reception staff can assist with tablets in waiting room

PreConsult Features That Help

Automated SMS reminders with assessment link
Save and resume functionality for interrupted sessions
Multiple language support for diverse patient populations
Accessibility features for patients with disabilities

Impact on Practice Efficiency

78%

of Appointments

Have completed assessments when patient arrives

5.2 min

Average Time Saved

Per consultation with completed assessment

12%

Fewer No-Shows

Patients who complete assessment attend appointment

Ready to Experience High Patient Engagement?

See how PreConsult's patient-friendly design drives completion rates above 90%, improving both patient satisfaction and practice efficiency.

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