See the full clinical workflow
Watch how PreConsult handles intake to documentation in 6 minutes, or read about the features below.
Pre-Consult Features
Intra-Consult Features
Post-Consult Features
Automated Patient Intake
Reclaim History Time
Reclaim the 5-10 minutes you spend gathering history at the start of every consultation. PreConsult's AI conducts thorough, conversational interviews before patients arrive, generating a structured clinical summary you can review in 20-30 seconds.
- Adaptive questioning — AI follows clinical logic, asking relevant follow-up questions based on patient responses
- 28 languages supported — Automatic language detection removes barriers for non-English speaking patients
- SNOMED CT-AU coded — Clinical findings are normalised to standard terminology for accuracy and interoperability
- Ready when you are — Structured summary available before the patient walks in, so you can hit the ground running
Save 3-7 min per consult
Voice Interviews
Complete Intake By Phone
For patients who prefer talking over typing. Our AI calls them directly and conducts the interview through natural conversation. It sounds remarkably human — just like speaking with an experienced nurse.
- Human-sounding AI — Advanced neural voices with natural Australian accents make conversations feel comfortable and familiar
- Handles interruptions — Patients can speak naturally, interrupt, or ask for clarification just like a real conversation
- Clear AI disclosure — Patients are always informed they're speaking with an automated assistant, not a real person
- Same structured output — Voice interviews produce the same SNOMED-coded clinical summary as chat interviews
Great for elderly patients
Flexible Integration
Simple Setup in 15 Minutes
Start with zero IT involvement, or integrate deeply with your clinical systems. PreConsult meets you where you are — from simple email workflows to full bidirectional FHIR.
Easy Start Standalone BCC Mode
No integration needed. Simply BCC PreConsult on appointment confirmation emails. We extract patient details automatically and deliver results to your inbox. Works with any clinical system.
Recommended Encrypted ICS Integration
Add encrypted patient data to calendar attachments. Achieves 100% parsing accuracy with guaranteed delivery and maximum privacy. One-time 30-minute setup.
Enterprise Full FHIR Integration
Bidirectional data flow with Hot Health, MasterCare+, and other leading EMRs. Automatic session triggering and clinical data export directly into patient records.
Live in 15 minutes
DDx & Mx Suggestions
Reduce Clinical Decision Fatigue
AI-generated differential diagnoses and management options based on structured history. PreConsult suggests what to consider — so you can preserve cognitive capacity for complex cases and difficult conversations.
- Ranked differentials — AI-generated DDx ordered by clinical likelihood based on presenting findings
- Management & treatment options — Suggested investigations, referrals, and treatment considerations for each differential
- One-click workflow — Accept, edit, or dismiss suggestions instantly to build your clinical plan
- Human-in-the-loop — All suggestions require practitioner review. You're always in control of clinical decisions
Save 1-2 min per consult
Clinical Notes Generator
Eliminate After-Hours Documentation
Reclaim your evenings. PreConsult auto-generates draft clinical notes from the patient summary and your accepted DDx/Mx suggestions — significantly reducing "pajama time".
- Auto-compiled notes — Draft notes generated from patient history and your clinical selections
- Fully editable — Review, refine, and add your own observations before finalising
- One-click export — Copy to clipboard or send directly to your clinical system
- Consistent quality — Comprehensive, well-structured documentation every time
Save 2-4 min per patient
Billing Code Suggestions
Never Miss a Valid Code
PreConsult analyses consultation complexity and suggests appropriate MBS codes — helping you capture revenue you might otherwise overlook, while maintaining full compliance.
- Complexity-based suggestions — Codes recommended based on consultation type, duration, and clinical content
- MBS validated — All suggestions checked against current Medicare Benefits Schedule
- Self-learning — System learns your billing patterns and improves suggestions over time
- You decide — Practitioner always makes the final billing decision
Save 1-2 min per consult
Letter Generation
Save 6-12 Minutes Per Letter
Stop spending time on referrals, certificates, and reports. PreConsult generates professional correspondence from consultation context — complete with relevant clinical history and appropriate wording.
- Referral letters — Specialist referrals with relevant history, findings, and clinical reasoning
- Medical certificates — Appropriate wording for work, study, and insurance purposes
- Specialist reports — Comprehensive reports and investigation requests
- Full control — Edit and approve every letter before sending
Save 6-12 min per letter
Cancellation Management
Recover Lost Revenue
When patients complete their PreConsult interview, they can indicate interest in earlier appointments. When cancellations occur, your reception team can instantly match and fill gaps.
- Patient opt-in — Patients indicate if they'd like to be notified of earlier availability
- Automatic matching — System identifies suitable patients when cancellations occur
- One-click re-booking — Reception staff can fill slots in seconds, not minutes
- Better patient care — Patients who need care sooner can get it sooner
Reduce no-show revenue loss
Smart Recalls
Catch the "Come Back If..." Cases
"If this doesn't work, come back in a week." These conditional follow-ups fall can through the cracks. PreConsult checks in with patients and prompts them.
- Outcome-based triggers — Created from conditional recommendations like "if symptoms persist" or "if no improvement"
- Automatic check-ins — SMS or email asks patients how they're going at the right time
- Patient-driven follow-up — Those who need care book themselves in; those who've recovered confirm they're fine
- Zero admin overhead — Set and forget. No chasing, no phone tag, no sticky notes
No more sticky notes
Free 5 minutes every consult
Join practitioners who arrive prepared and leave on time.