How does PreConsult handle medical emergencies?
Red flag detection and escalation protocols
Comprehensive Emergency Detection
PreConsult achieves 98% accuracy in detecting clinical red flags including chest pain, stroke symptoms, severe bleeding, and other emergencies. The system immediately alerts practitioners, flags appointments as urgent, and provides clear escalation guidance—while never showing diagnostic information to patients (maintaining TGA-exempt CDSS status).
What Red Flags Are Detected?
Cardiovascular Emergencies
- Chest pain with cardiac features
- Severe shortness of breath
- Palpitations with syncope
- Unilateral leg swelling (DVT)
Neurological Emergencies
- Stroke symptoms (FAST)
- Severe headache with features
- New seizure activity
- Altered consciousness
Bleeding & Trauma
- Severe uncontrolled bleeding
- Head injury with symptoms
- Suspected internal bleeding
- Anticoagulation + bleeding
Infection & Sepsis
- Fever with confusion
- Suspected sepsis criteria
- Severe abdominal pain
- Immunocompromised + fever
Escalation Protocol
Immediate GP Alert
Real-time notification to practitioner via SMS, email, and dashboard alert when red flag detected
Appointment Prioritization
Session automatically flagged as urgent, moved to top of practitioner's review queue
Clinical Guidance Provided
GP receives clear triage guidance and recommended immediate actions (call patient, arrange urgent review, advise ED)
Action Logged & Tracked
All red flag detections and GP responses documented for audit trail and quality assurance
Patient Safety Protocols
What Patients See
- No diagnostic information shown to patients
- No alarm messages that could cause anxiety
- Generic completion message thanking them
- Normal workflow continues unchanged
What GPs See
- Clear red flag indicators with severity
- Detailed clinical reasoning for alert
- Recommended actions and timeframes
- Full context from patient narrative
Detection Accuracy & Performance
Detection Sensitivity
True red flags correctly identified
Specificity
Low false positive rate
Alert Time
Average time to GP notification
Audit Trail
Complete documentation of responses
Protecting Patients with Advanced Red Flag Detection
See how PreConsult's emergency detection system provides an additional safety layer for your practice while maintaining patient confidentiality.