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AI-powered healthcare technology visualisation

More time to care

We handle patient history before appointments. You focus on what matters.

The Problem

Healthcare Access & Continuity Crisis

Current AI Falls Short

LLMs are powerful but lack critical context:

  • No access to full patient history
  • Cannot examine, refer, or prescribe
  • Lack governance, audit trails, or verification

Our Solution

AI-Powered Patient History Collection

PreConsult uses AI to capture comprehensive patient histories before appointments, saving practitioners time and ensuring nothing is missed.

  • Natural conversation interface via web or voice
  • Automated extraction and structuring of medical history
  • SNOMED CT-AU clinical coding for standardization
  • Direct delivery to clinical systems (FHIR/HL7)

Benefits

  • Time savings
    Pre-appointment history collection
  • Better consultations
    Practitioners arrive prepared
  • Structured data
    Coded, searchable medical information
  • Seamless workflow
    Integrates with existing systems

How PreConsult Works

Patient receives SMS link to start AI-powered medical interview

Patient Gets Link

Appointment triggers AI interview

Patient completing medical history chat on mobile phone

Patient completes chat

Symptoms and history captured

Medical practitioner reviewing structured patient history summary

Practitioner reviews summary

Ready at consult time

Why We Believe in Human-in-the-Loop

We're not trying to replace doctors. We're trying to give them superpowers.

AI Adapts, Rules Don't

Traditional rule-based diagnostic systems require humans to manually encode thousands of clinical scenarios. They quickly become outdated as medical knowledge evolves. LLM-native reasoning stays current with the latest evidence without constant re-engineering.

Medicine Requires Touch

Physical examination cannot be automated. A practitioner's hands-on assessment — palpation, auscultation, observation — remains essential for accurate diagnosis. AI enhances history-taking; it cannot replace clinical examination.

Prescribing Needs Judgement

Medication decisions involve patient preferences, lifestyle factors, cost considerations, and clinical intuition that only a practitioner can weigh. We suggest possibilities; doctors make prescribing decisions.

Patients Need Relationships

Healthcare is fundamentally human. Patients need to trust their doctor, discuss fears, and feel heard. AI can gather information efficiently, but the therapeutic relationship between patient and practitioner is irreplaceable.

Accountability Matters

Practitioners are professionally accountable for clinical decisions. This accountability — backed by training, registration, and ongoing education — ensures patient safety in ways that autonomous AI cannot provide.

Time for What Matters

By handling routine history collection, we give practitioners more time for what only they can do: examining patients, explaining diagnoses, building rapport, and making the nuanced decisions that define quality care.

Our Principles

Compliance First

TGA-compliant, transparent, repeatable, and auditable. Built for Australian healthcare standards.

Clinician-Centered

Designed by healthcare professionals who understand real-world clinical workflows.

Evidence-Based

Built on Australian clinical standards and best practices for patient history collection.

From the Founder

Raef Akehurst, Founder and CEO of PreConsult

Raef Akehurst

Founder & CEO

"PreConsult started with a simple observation: practitioners spend valuable consultation time gathering basic history that could be collected beforehand."

By using AI to have natural conversations with patients before appointments, we capture comprehensive, structured medical histories that arrive ready for the clinician to review. Every session creates SNOMED-coded data that's immediately usable in clinical workflows.

We're building the foundation for better-prepared consultations — giving practitioners more time for what matters: caring for patients.

Transform Your Clinical Workflow

Free 5 minutes every consult

Join practitioners who arrive prepared and leave on time

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